Shipping policy

Shipping Policy

At Glintova, we aim to deliver your jewellery safely and keep you informed throughout the delivery process. This Shipping Policy explains our shipping options, delivery estimates, and international shipping arrangements.

Shipping Options

The shipping options available to you will be displayed at checkout based on your shipping address and the countries we currently serve.

Standard Shipping

  • Shipping fee: Free.

  • Estimated delivery: Approximately 14 days.

  • Availability: Where offered at checkout.

Express Shipping

  • Shipping fee: US$50 where the rate is displayed in USD.

  • Estimated delivery: Approximately 7–10 days.

  • Availability: Where offered at checkout.

The applicable rate and delivery estimate displayed at checkout will apply to your order. Delivery estimates are estimates, not guaranteed delivery dates.

Order Processing

After your order is placed, we review the order details and prepare the jewellery for fulfilment.

Processing time may vary depending on product availability, jewellery specifications, quality checks, and other order requirements. Processing time may be additional to the estimated transit time.

We will contact you if an issue arises that materially affects the expected fulfilment of your order.

Shipping and Delivery Updates

Glintova may arrange packaging and shipping manually after an order is placed. We will use the contact details provided at checkout to communicate relevant order and delivery updates.

Where available, we may provide courier or tracking details after dispatch. Tracking availability depends on the shipping service used.

Please ensure your email address, telephone number, and shipping address are accurate when placing your order.

International Shipping

We intend to offer international shipping to selected countries. A destination will be available for purchase only when it is supported by our active markets and shipping settings.

International orders may be subject to customs clearance, import duties, taxes, or other charges imposed by the destination country. Unless otherwise stated at checkout or required by law, the customer is responsible for these charges.

Customs processing and local delivery conditions may affect the delivery estimate.

Shipping Address and Delivery Issues

Customers are responsible for providing a complete and accurate shipping address. Please contact us as soon as possible if you notice an error in your address.

We cannot guarantee that an address can be changed after an order has been processed or dispatched.

If a parcel is delayed, marked as delivered but not received, damaged in transit, or returned to us, please contact us with your order number and relevant details. We will review the issue and explain the available next steps.

Lost, Damaged, or Delayed Shipments

If your order appears to be lost or arrives damaged, contact us promptly. Where appropriate, we may request photographs of damaged packaging or products and other information needed to investigate the issue with the shipping provider.

We will assess the situation and handle it in accordance with applicable law and our Returns & Refunds Policy.

Changes to This Policy

We may update this Shipping Policy when our delivery arrangements or business requirements change. The latest version will be published on this page with its updated date.

Contact Us

For shipping questions or delivery assistance, contact:

Brand: Glintova
Email: glintovajewels@gmail.com
Website: https://glintovajewels.com

Before publishing, confirm that the delivery estimates, shipping fees, manual fulfilment process, and customs-charge terms accurately reflect your actual operations.